Terms of service
Terms & Services – Moustapha Al Labban & Sons
By accessing or purchasing from Moustapha Al Labban & Sons, you agree to the following terms and conditions:
1. Product Availability
All products are subject to availability. Our physical store and online store share the same inventory, which means that some items may appear available online but may have already been sold in-store before the website is updated. In such cases, we will contact you promptly to offer a refund, replacement, or update on restock timing. We appreciate your understanding.
2. Pricing
All prices are listed in USD (United States Dollars) and may change without prior notice. While we make every effort to ensure accurate and up-to-date pricing, errors may occasionally occur. In such cases, we reserve the right to correct the error and cancel or adjust the order if necessary.
3. Orders & Payment
By placing an order, you confirm that the information provided is accurate and that you agree to our terms. We may contact you to confirm order details or availability before processing.
All orders are processed as Cash on Delivery (COD). Payment must be made in full upon receiving the order.
4. Returns & Refunds
Returns or refunds are accepted only under the following conditions:
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The item must be returned in its original condition ("as is")
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The original invoice must be provided
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Returns must be requested within the specified return window
(Refer to our Return Policy for full details)
5. Privacy
We collect customer information to process orders, track purchase history, and provide a personalized shopping experience. We may also contact you for account-related matters or to share promotional updates.
(Refer to our Privacy Policy for more information)
6. Intellectual Property
All content on our website, social media, and printed materials—including logos, images, and text—is the property of Moustapha Al Labban & Sons and may not be copied, used, or reproduced without prior written permission.
7. Contact Information
If you have any questions, concerns, or need support, please contact us directly through our official communication channels.
Thank you for shopping with Moustapha Al Labban & Sons. We truly appreciate your trust and loyalty.